Documentation
Review installation, scheduled translations, on-demand translations, message locator behavior, properties, and table/module details.
Support
Help for AI Translations customers and evaluators.
Use the documentation for setup and configuration guidance, or contact Uni Solutions directly for product questions, implementation support, and ServiceNow Store inquiries.
ServiceNow Store
View the AI Translations Store listing for the current app package, compatibility details, and installation flow.
Contact
For support requests, implementation questions, or product evaluation help, email Uni Solutions directly.
Before opening a request
Include the ServiceNow context that makes the issue reproducible.
The fastest support path is a short description of the translation workflow, the table or definition involved, the target language, and any error or exception record created by the app.
- ServiceNow instance family/version and whether the issue is in sub-prod or production.
- Translation Definition name, table, field, and target language involved.
- Translation record state, exception message, or provider response if available.
- Screenshots with sensitive data removed when UI behavior is part of the issue.